Erin Flanagan, the MSSC business operations manager, is a jack-of-all trades as she regularly jumps from spreadsheets to student engagement.
As an honorary big sister to all George Washington University students who visit the Multicultural Student Services Center (MSSC), Erin Flanagan does it all.
Officially, she is the business operations manager for the MSSC, but her day-to-day involves so much more. From putting out mini-fires such as finding a missing file or fixing a malfunctioning printer, to being a personal problem solver for the students who come into the MSSC, Ms. Flanagan has greatly contributed to making the MSSC a home away from home.
“People ask me like, what is it that you do—I can’t tell you,” Ms. Flanagan said. “Each day brings something different, and I think that, for me, I like working in that kind of ambiguous grey area of what’s happening because I feel like you discover possibilities when you don’t have something that’s set.”
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GW Today
Briahnna M. Brown 